About This Passport Photo Page
A Japan eVisa passport image upload error does not always identify the exact problem. Check whether the requested document should be JPG, JPEG, PNG, or PDF, and make sure the filename extension matches the real file format. Large files, very small images, unusual filename characters, or an interrupted browser session may also cause trouble. Rename the file with a short English name, prepare a fresh export from the original, and try a current browser. These steps are troubleshooting suggestions, not a guaranteed fix.